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WhiteStar Finance Pty Ltd Frequently Asked Questions

The following questions are often asked but you may have questions specific to your needs so please call WhiteStar Finance Pty Ltd on
1300 667 837
or click to email us. If you have questions about how to buy your first home call WhiteStar 1st Home on 1300 667 837.

Mortgages/ Home Loans

Q

I have some unpaid defaults and I have been told to pay them first. I want to pay them, but do not have enough money. Can you help me and pay them out at the same time?

A

Yes. We speak to many people in similar circumstances. We are often able to assist people with defaults, judgements and arrears. You need to have residential property as security for a loan. Please call to speak to a consultant to discuss your individual circumstances and finance needs.

   
Q How long does it take to get an approval?
A You may have a conditional approval in 24 to 48 hours of the initial application. Formal approval for a loan can take as little as a week but it may take longer depending on how quickly you provide accurate information and the necessary documents for the loan application.
   
Q How does WhiteStar help me with a loan?
A

Our job is to get you a loan option based on what you are comfortable with and can afford. Your financial circumstances when applying for a loan will affect how WhiteStar Finance can structure a loan for you – whether it’s for refinancing, debt consolidation, a 1st home or an investment property - and whether it’s a standard loan or non-conforming.

   
Q As a first home buyer what can you do for me?
A WhiteStar 1st Home offers a service answering your questions about how to get your first home. We also calculate what repayments you can afford, what deposit you need and what your weekly payments will be. You can then ask for a loan pre-approval which helps you to look at houses in a price range. A pre-approval is an obligation free and cost free service (it is indicative only and not binding on you or the lender).
   
Q Do you offer a variety of interest rates?
A Yes, the fees and interest rates do vary depending on your specific situation - however, the lender sets the rates. For a standard loan (conforming) the fees and rates are very competitive, but for a non-conforming loan the fees and rates are higher because the rates are set depending on the risk. Remember to make sure you understand all fees and the interest rate before you accept any loan.
   
Q Can I use the loan for business or investment use?
A Of course, providing the mortgage is secured by a residential property.
   
Q Can we arrange the loan over the telephone?
A Yes. Another great benefit for you is that WhiteStar Finance can have a confidential chat over the telephone and save time for you and us on arranging meetings. It means everything is confidential - subject to appropriate identification. All necessary paperwork for a loan application can be handled either via email, fax or post.

Car Loans

Q How long does it take to get approved?
A A conditional approval is usually received within one business day of your application being lodged. Formal approval for a loan can take as little longer depending on when you chose the vehicle and how quickly you provide the necessary documents for the loan application.
   
Q Do you offer a variety of interest rates?
A Yes. Rates vary depending on your particular situation. Contact us for further information.
   
Q Can I get a personal loan through WhiteStar?
A Unfortunately WhiteStar Finance no longer offers personal loans.
   
Q Do I need a drivers licence to get approved for a car loan?
A Yes you definitely need a current drivers licence before you can be approved.


“I am writing to say a grateful thank-you to a wonderful company 'WhiteStar Finance'. I had got myself into a lot of trouble with a bank and tried many other financial areas for help with no luck… The staff were fantastic and very helpful even sympathetic to my plea…”
- F.D. Portland, Victoria

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